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Retail Store Hours: Monday-Saturday 10-6 | SUN 12-5
Last Updated:  May 21, 2020

This Privacy Policy explains how information about you is collected, used and disclosed by Confluence Kayaks, LLC.  This Privacy Policy applies to information we collect when you use this website.   Confluence Kayaks is committed to ensuring your privacy is protected, and we may change this Privacy Policy from time to time to best serve our customers. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you create an account, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect about you include your name, password, email address, postal address, phone number, purchase history, payment information and any other information you choose to provide.

Information We Collect Automatically When You Use the Services: When you use our Services, we automatically collect certain information, including:

  • Transaction Information: We collect information in connection with each transaction you engage in via the Services, including product details, purchase price, and other transaction details.
  • Log Information: We collect log information in connection with your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information We collect information about the mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: We may collect precise location of your mobile device via our mobile apps in accordance with the permission process established by your mobile device operating system. We may also collect the approximate location of your device based the device’s IP address.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information from the computer or device you use to access our Services, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. We do not alter or change your experience, or otherwise respond to, “DNT” or “do not track” signals. 

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events and other news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Confluence Kayaks and others;

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve you advertisements on our behalf. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and apps with this device or other devices. The information collected includes your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Confluence Kayaks to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests to this device and other devices via the Services and other websites and apps, and better understand your online activity.  We may also work with other websites or platforms (such as Facebook) to serve ads to you as part of a customized campaign. Please refer to the settings of those other websites or platforms for information about any choices they offer in connection with the delivery of interest-based ads.

Your Choices

Account Information

You may update the online account information you provide to us by logging into your online account. This information should update across the online accounts you use to access the Services.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Emails

You may opt out of receiving promotional emails from one of our Services by following the instructions in those emails or by changing the preferences through your online account with each Service. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.


Contact Us

If you have any questions about this Privacy Policy, please contact us at: 2301 7th Street, Denver, CO 80211, shopinfo@confluencekayaks.com, or 1-303-433-3676.