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We want you to rave about our business to your friends and associates.  We stand behind our products and services and strive to treat each customer with respect and courtesy.   We have established the following policies as part of our "GotYerBack Guarantee".

Service Guarantee:

If  our service does not meet your expectations. please bring it to our attention.  We will either perform the service to your satisfaction, or refund your money

Product Returns & Exchanges:

If a new product does not meet your expectations, you may return it for a refund, according to the following policies:

  • Returns must be made within 30 days of your receipt of the products.
  • New products must be be returned in their original packaging and with all tags attached. 
  • You are responsible for return shipping and we recommend insuring your package.
  • On items offered with Free shipping, the actual cost of the outbound shipping will be deducted from your refund.
  • Items will be inspected upon return and credit made to your original form of payment.

Warranty & Repair:

We only stock products we believe in and work closely with our vendors to make sure you are taken care of.  We only offer products that are built to last and that have an extensive manufacturer's warranty. Our Warranty Experts are able to assist with any repair or warranty issue that you may have. 

If you have questions or comments about a product you purchased from us, please contact us. We value your feedback.


  • Confluence Kayak & Ski
  • 2301 7th St.
    Denver, Colorado 80211.
  • (303) 433-3676
  • Store Hours:
    Monday - Friday10-7 
    Saturday 10-6 
    Sunday 12-5